Casino Ohio Open
The parking garage and valet are now open. Hotel Front Desk doors are now open. Hotel Parking Ramp Entrance is now open. Casino Floor Elevators (buffet side) are now open. Bus Lobby Doors are now open. Our parking ramp and East lot are open for all patrons for parking as well.
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Requirements
EVERY guest and team member must proceed through the Wellness Checkpoint (temperature screening). Anyone exhibiting symptoms associated with COVID-19 will be denied entry that day. Anyone registering 100.4 or above temperature will pass through a secondary screening. If the 2nd screening registers a temperature of 100.4 or above, guest and/or team member will be denied entry that day. All temperature screenings will be done with a safe social distance through thermal imaging screeners.
Face masks will be mandatory for both guests and team members and must be worn at all times while on property. No mask, no entry. If you don’t have a face mask one may be provided for you.
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EVERY guest and team member must use hand sanitizer before entering.
We are operating at reduced capacity in order to maintain social distancing at this time. Guests may be asked to come back at a later time.
NO SMOKING is allowed anywhere inside the resort. Smoking will be allowed only in outdoor designated areas and with social distancing. Any guest who goes outside to smoke must go through the Wellness Checkpoint upon reentering the building.
© Joshua Gunter, cleveland.com/Joshua Gunter, cleveland.com/cleveland.com/TNS JACK Cleveland Casino is ready to reopen its doors Friday morning at 6am, with new safety protocols in place to protect guests from the coronavirus. Among many changes, slots have been moved apart, or machines have be turned off where moving them is not an option. Table games are limited to fewer players. Cleaning will be done throughout the day and the bars and buffet are still closed. Drinks can still be ordered and delivered to you.CLEVELAND, Ohio — JACK Cleveland Casino and Thistledown Racino will re-open Friday at 6 a.m., resuming 24-hour operations. But guests should expect to see major changes in the way operations are run to protect against the coronavirus.
The game floor has been reconfigured to allow for social distancing. Machines have been moved or disabled to provide at least a 6-foot distance between players.
Capacity at table games has been limited and floor markings have been added to ensure spectators leave an appropriate distance. Table game players are required to wear masks. For guests that did not bring a mask that adheres to CDC guidelines, the casino will provide them free of charge. Employees will be required to wear masks at all times.
© Joshua Gunter, cleveland.com/Joshua Gunter, cleveland.com/cleveland.com/TNS JACK Cleveland Casino is ready to reopen its doors Friday morning at 6am, with new safety protocols in place to protect guests from the coronavirus. Among many changes, slots have been moved apart, or machines have be turned off where moving them is not an option. Table games are limited to fewer players. Cleaning will be done throughout the day and the bars and buffet are still closed. Drinks can still be ordered and delivered to you.In addition to fewer operational machines, a 50 percent capacity limit will be in place at both establishments.
Although many of the casinos’ attractions will be open, valet, coat check, poker, buffet, live events and retail will not be operating until further notice.
For guests hoping to eat and drink while at the casino, those options will still be available but in limited capacity. All casino bars will be closed, however drink service will be provided by cocktail servers throughout the space.
© Joshua Gunter, cleveland.com/Joshua Gunter, cleveland.com/cleveland.com/TNS JACK Cleveland Casino is ready to reopen its doors Friday morning at 6am, with new safety protocols in place to protect guests from the coronavirus. Among many changes, slots have been moved apart, or machines have be turned off where moving them is not an option. Table games are limited to fewer players. Cleaning will be done throughout the day and the bars and buffet are still closed. Drinks can still be ordered and delivered to you.At JACK Cleveland Casino, Nonna Pazza and STACK’D will be open with reconfigured seating. The space will be limited to 30 minutes per guest to give team members time to disinfect.
Sanitization of high-touch areas will happen throughout the day with hospital-grade cleaning supplies. Hand sanitizer and wipes will be available for guests.
More information on JACK Entertainment’s coronavirus safety measures can be found online.
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